EXPERT SPEAKERS

Sharing Knowledge about emerging trends and innovative solutions

Meet the Expert Speakers Shaping the Future

Vishal Agarawal - CEO & CO-FOUNDER - Locobuzz

Vishal Agarawal

CEO & Co-founder

Locobuzz

Vishal Agarawal - CEO & CO-FOUNDER - Locobuzz

Vishal Agarawal

CEO & Co-founder

VIJAY ANANTH TRIPATHI

Vijay Anand Tripathi

Head Customer Engagement

Dish TV

VIJAY ANANTH TRIPATHI

Vijay Anand Tripathi

Head Customer Engagement

Kishor Fogla - Founder - Yellowslice

Kishor Fogla

Founder

Yellowslice

Kishor Fogla - Founder - Yellowslice

Kishor Fogla

Founder

Ruchita Jain, Head - AVP Customer Insights, Axis Max Life Insurance Limited

Ruchita Jain

Head - AVP Customer Insights

Axis Max Life Insurance

Ruchita Jain, Head - AVP Customer Insights, Axis Max Life Insurance Limited

Ruchita Jain

Head - AVP Customer Insights

Narinder Kaur, DGM Corporate, Morepen Laboratories

Narinder Kaur

DGM Corporate

Morepen Laboratories

Narinder Kaur, DGM Corporate, Morepen Laboratories

Narinder Kaur

DGM Corporate

Anil Kumar Muchhal

National Head

Borosil

Anil Kumar Muchhal

National Head

Reena Jivani

DVP Marketing

The Oberoi Group

Reena Jivani

DVP Marketing

Vikram Berry

Area Director, Marketing & Communication

Radisson Hotel Group

Vikram Berry

Area Director, Marketing & Communication

Siddarth Shah - Head of Sales - Zendesk

Siddarth Shah

Head of Sales

Zendesk

Siddarth Shah - Head of Sales - Zendesk

Siddarth Shah

Head of Sales

Sandeep Malhotra, chief strategy, solution and Ai Officer, Digitide

Sandeep Malhotra

Chief Strategy, Solution & Ai Officer

Digitide

Sandeep Malhotra, chief strategy, solution and Ai Officer, Digitide

Sandeep Malhotra

Chief Strategy, Solution & Ai Officer

Siva Pentakota - Director - SMB - Freshworks

Siva Pentakota

Director - SMB

Freshworks

Siva Pentakota - Director - SMB - Freshworks

Siva Pentakota

Director - SMB

Subodh Nair - Head of Enterprise Sales India - DevRev

Subodh Nair

Head of Enterprise Sales India

DevRev

Subodh Nair - Head of Enterprise Sales India - DevRev

Subodh Nair

Head of Enterprise Sales India

Ashish Nijhara,CTO, Acefone

Ashish Nijhara

CTO

Acefone

Ashish Nijhara,CTO, Acefone

Ashish Nijhara

CTO

Meetu Arora - Vice President Customer Care - Customer Care - Sleepwell Group

Meetu Arora

VP Customer Care

Sleepwell Group

Meetu Arora - Vice President Customer Care - Customer Care - Sleepwell Group

Meetu Arora

VP Customer Care

Kamal Chadha - VP Sales & Marketing - Sales & Marketing - VARUN BEVERAGES LIMITED

Kamal Chadha

VP Sales & Marketing

Varun Beverages

Kamal Chadha - VP Sales & Marketing - Sales & Marketing - VARUN BEVERAGES LIMITED

Kamal Chadha

VP Sales & Marketing

Gagan Arora - Founder & CEO - Vertex Global Services

Gagan Arora

Founder & President

Vertex Global Services

Gagan Arora - Founder & CEO - Vertex Global Services

Gagan Arora

Founder & President

V. - Venkatasubramanian - DGM- IT - City Union Bank

V. Venkatasubramanian

DGM - IT

City Union Bank

V. - Venkatasubramanian - DGM- IT - City Union Bank

V. Venkatasubramanian

DGM - IT

Pradeep Chopra - VP (Product) and Head of Customer Experience - Customer Experience - IndiaMART InterMESH Limited

Pradeep Chopra

VP (Product) and Head of CX

IndiaMART InterMESH

Pradeep Chopra - VP (Product) and Head of Customer Experience - Customer Experience - IndiaMART InterMESH Limited

Pradeep Chopra

VP (Product) and Head of CX

Ratnesh Srivastava - Head - Global Loyalty Analytics - Loyalty Analytics - Mastercard

Ratnesh Srivastava

Head - Global Loyalty Analytics

Mastercard

Ratnesh Srivastava - Head - Global Loyalty Analytics - Loyalty Analytics - Mastercard

Ratnesh Srivastava

Head - Global Loyalty Analytics

Ridhi Chugh - Head of Consumer Experience Design & Innovation - Customer Experience - Samsung India

Ridhi Chugh

Head CX - Design & Innovation

Samsung India

Ridhi Chugh - Head of Consumer Experience Design & Innovation - Customer Experience - Samsung India

Ridhi Chugh

Head CX - Design & Innovation

Rinku Anand - Head Customer Experience - Customer Experience - Bajaj Finserv

Rinku Anand

Head CX - Bajaj Finserv

Rinku Anand - Head Customer Experience - Customer Experience - Bajaj Finserv

Rinku Anand

Head CX - Bajaj Finserv

Krishna Gautam - Vice President Customer Experience - Urbanic

Krishna Gautam

VP - CX

Urbanic

Krishna Gautam - Vice President Customer Experience - Urbanic

Krishna Gautam

VP - CX

Tarun Aggrawal - Group CTO - Technology - Capri Global Capital Ltd_

Tarun Aggarwal

Group CTO

Capri Global Capital

Tarun Aggrawal - Group CTO - Technology - Capri Global Capital Ltd_

Tarun Aggarwal

Group CTO

Prince Arora - Head of Customer Relationship Management - Customer Relationship Management - BMW India

Prince Arora

Head - CRM & Network Marketing

BMW India

Prince Arora - Head of Customer Relationship Management - Customer Relationship Management - BMW India

Prince Arora

Head - CRM & Network Marketing

Gursharan Rai Bansal_CGM & CSMO_India Post Payments Bank

Gursharan Rai Bansal

CGM & Chief Sales Marketing Officer

India Post Payments Bank

Gursharan Rai Bansal_CGM & CSMO_India Post Payments Bank

Gursharan Rai Bansal

CGM & Chief Sales Marketing Officer

Sumitra Patnaik - Associate Director - Customer Experience & Customer Service - Customer Experience - OLX India-01

Sumitra Patnaik

Associate Director - Customer Experience & Customer Service

OLX India

Sumitra Patnaik - Associate Director - Customer Experience & Customer Service - Customer Experience - OLX India-01

Sumitra Patnaik

Associate Director - Customer Experience & Customer Service

Navneet Khurana - VP - Marketing & Digital Product Experience - Marketing - Home Credit India

Navneet Khurana

VP - Marketing & Digital Product Experience

Home Credit India

Navneet Khurana - VP - Marketing & Digital Product Experience - Marketing - Home Credit India

Navneet Khurana

VP - Marketing & Digital Product Experience

Rajiv Nagarajan - GM & Head, Social - Digital CX - Customer Experience - Airtel

Rajiv Nagarajan

GM & Head, Social & Digital CX

Airtel

Rajiv Nagarajan - GM & Head, Social - Digital CX - Customer Experience - Airtel

Rajiv Nagarajan

GM & Head, Social & Digital CX

Ayaaz Khan - Vice President Marketing - Marketing - Axis Max Life Insurance Limited

Ayaaz Khan

VP Marketing

Axis Max Life Insurance

Ayaaz Khan - Vice President Marketing - Marketing - Axis Max Life Insurance Limited

Ayaaz Khan

VP Marketing

Rahul Rajpal

VP Customer Experience & Global Operations

Aspire

Rahul Rajpal

VP Customer Experience & Global Operations

Vivek Madan

CTO & Operations

Hero Housing Finance

Vivek Madan

CTO & Operations

Harmeet Kaur

CX & Marketing Leader | Head - Customer Engagement Customer

Dish TV

Harmeet Kaur

CX & Marketing Leader | Head - Customer Engagement Customer

Rajat Wadhwa

Head - Customer Applications

Hero FinCorp

Rajat Wadhwa

Head - Customer Applications

Gagandeep Singh

SVP & Head Customere Experience

Niva Bupa Health Insurance

Gagandeep Singh

SVP & Head Customere Experience

Shivani Kapoor

Head of Customer Experience

Clovia

Shivani Kapoor

Head of Customer Experience

Sanjeev Ramdas

EVP Customer Experience

Industry Speaker

Sanjeev Ramdas

EVP Customer Experience

Anish Ahuja

Vice President - Service

Whirlpool of India

Anish Ahuja

Vice President - Service

Chandan Kumar - Head Customer Service - Panasonic

Chandan Kumar

Head Customer Service

Panasonic

Chandan Kumar - Head Customer Service - Panasonic

Chandan Kumar

Head Customer Service

Vibha Sarin Prabhakar

Chief Experience Officer

Shriram Automall

Vibha Sarin Prabhakar

Chief Experience Officer

Dilpreet Singh

Head - Loyalty CRM

ITC Hotels

Dilpreet Singh

Head - Loyalty CRM

Shape the Future of Work at the

India CX Summit 2026

Share your vision, innovations, and expertise with a dynamic audience shaping the future of HR.