OUR EXPERT SPEAKERS
Sudeep Singh
Vice President and Head of CX Business -
Rahul Singh
VP and Head of Marketing -
Rajeev Singh
VP & Business Head - Midmarket & Emerging Business -
Sudakshina Ghosh
Sr. Director, Customer Advisory, CPG and Life Sciences -
Brad Meehan
Managing Director -
Novel Dsouza
Assistant Vice President - Consulting -
KeerthiVivek Muniappan
Director - Solution Engineering & Solution Architecture - SAP APJ
KeerthiVivek Muniappan
Director - Solution Engineering & Solution Architecture - SAP APJ
Abhinav Chaturvedi
Partner, Consulting -
Balaji Srinivasan
Executive Director and Chief Technology Officer -
Sameer Narkar
Founder & CEO - Konnect Insights
Sameer Narkar
Founder & CEO - Konnect Insights
Namrita Mahindro
Chief Digital Officer -
Nilesh Borgharkar
SVP Customer Support & Service -
Dharmarajan K
Chief Business Officer -
Bharath M Balan
Chief Growth Officer -
Pushkar Gokhale
SVP & Business Head -
Nikhil Asopa
Senior Vice President & Head Customer Service -
Dr. Jagmohan Singh Rishi
VP Global Head L&D-COACHING & Digital Customer Experience -
Suyog Keluskar
Vice President -
Harmeet Kaur Chadha
Senior Vice President & Head - Customer Obsession for Branch Banking, Retail Liabilities, and Institutional Capabilities - Axis Bank
Harmeet Kaur Chadha
Senior Vice President & Head - Customer Obsession for Branch Banking, Retail Liabilities, and Institutional Capabilities -
Shantanu Garg
VP Marketing -
Parteek Singh
Head of Sales Engineering APJ and ME -
Amit Madhan
President & Group Head IT & E-business -
Shailesh Kumar
Sr. EVP & National Business Head
Shailesh Kumar
Sr. EVP & National Business Head
Rakesh Gupta
Head CX -
Sreemoyee Dastidar
CoE Lead - CX -
Awale Ajay
Head IT -
Nitin Rohilla
Chief Information Officer -
Rupesh Nirgude
Chief Information and Digital Officer (CDO) -
Harmeet Kaur
Head Customer Engagement D2H -
Dilpreet Singh
Head - CRM Loyalty and Partnerships -
Shailesh Ghodekar
Global Corporate Quality Assurance Head -
Gaurav Vig
Director of Rooms -
Neelabh Agrawal
Head Of Digital Transformation & Business - Reliance Jewels -
Harkaran Singh
GM -
Arindam Dey Sarkar
DGM Service Excellence & Hospitality -
Rajan Sharma
GM MKT -
Harshavardhan Chauhaan
Chief Marketing & Omnichannel Officer - Spencer’s Retail, Nature’s Basket & D2C Brands - Spencer's Retail
Harshavardhan Chauhaan
Chief Marketing & Omnichannel Officer - Spencer’s Retail, Nature’s Basket & D2C Brands - Spencer's Retail
Deepali Naair
CMO -
Vijaybahu Joshi
Associate Vice President & Head of Experience Design -
Sumedh Suklikar
Manager - Enterprise Sales -
Jayant Jain
VP Marketing & Customer Service , Head Loyalty -
Jayant Jain
VP Marketing & Customer Service , Head Loyalty -
Aakash Kumar
Head of Design -
Ashok Jaiswar
HD Marketing -
Joiestin David
Head - Service Excellence -
Archana Sinha
CX Lead for Home Business -
Anand Bhatia
Chief Marketing Officer -
Mitesh Jain
Co-Founder & CTO -
Ninad Raje
Director & CIO -
Priya Deshmukh Gilbile
COO -
Seema Gaur
Senior Executive Director (IT) -
Rajgopal Nayak
CTO -
Omesh Bhujbal
CTO -
Mathur Vadadoriya
Chief Technology Officer -
Hari Shankar Mishra
SVP Customer Experience -
Siddharth Saxena
Senior Vice President - Information Technology -
KV Dipu
Senior President -
Uddalak Chatterjee
Senior Vice President & Head Branch Operations -
Taj Anwar
Vice President Customer Service Operations East Cluster -
Krishnakant Gaitonde
Sr. VP IT -
Abhijit Dey
VP Product Head - API Banking,WhatsApp & Chatbot -
Manishi Chatterjee
General Manager IT -
Suraj Shetty
Head CX -
Rebecca Nunes
Head Banking Operations -
GovindaRaj Avasarala
Head Customer Experience Excellence -
Mahesh Agrawal
Head Core IT & Information management -
Suresh K
Head IT -
Shiju Rawther
Head IT -
Abiesh Jose
Head Customer Service Quality -
Abhijeet Bhattacharjee
CIO -
Deepak Bhatia
IT Specialist -
Rahul Sangal
Head, Digital Business and Customer Engagement -
Natarajan Ponnuswamy
GM -
Nitin Mehta
Chief Customer Officer and Head Digital & Marketing -