OUR SPEAKERS

Easwaran V

Chief Operations & Technology Officer India Post Payments Bank

Mahesh Agrawal V

Head Information Management SBI General Insurance

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Balkrishna Singhania

HDFC Life Insurance

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Pratibha Sarathy

Head- IT Enabled Member Services General Insurance Council

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Anubhav Rajput

CIO, Head Digital & Operations - Cholamandalam MS General Insurance

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Rajnish Khare

Head Digital Transformation - HDFC Bank

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Prasanna Lohar

Head Digital - DCB Bank

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Subramanyam Iyer

SVP & Head CX - DBS Bank

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Bala Chendil P

Chief Digital Officer - AMBIT FINVEST

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Dipu KV

President - Operations, Communities & CX Bajaj Allianz General Insurance

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Milind Kulkarni

Sr Vice President- IT & Digital

STT GDC India

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Dwiraj Bose

SVP & Head Analytics

Bajaj Allianz General Insurance

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Vishal Agarwal

CEO Locobuzz

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Shiv Tiwary

CMO Reliance Nippon Life Insurance

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Aashish Walia

Chief Customer Officer Godrej Housing Finance

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Dr. Puneet Kaur Kohli

CTO

Universal Sompo General Insurance

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Priya Deshmukh Gilbile

COO Manipal Cigna Health Insurance

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Dhruv Dhanraj Bahl

COO - BharatPe

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Mahender Chawla

COO - Fincare Bank

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Kamlesh Vora

SEVP, Head Customer Experience Kotak Mahindra Bank

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Ajesh Kumar

AVP, Customer Support

Bajaj Allianz General Insurance Company"

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Kamlesh Manuja

COO

Canara Edelweiss Tokio Life Insurance

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Ashok Suvarna

Chief Distribution Officer

Aditya Birla Sun Life Insurance

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Vaibhav Joshi

CDO

Equitas small Finance Bank

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Krishnamoorthy Swaminathan

Head Strategy & Planning

ESAF Small Finance Bank

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Jithesh PV

Head Digital

Federal Bank

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Kumud Upadhyay

SVP - CX

Motilal Oswal

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Subrata Das

CIO

U GRO CAPITAL

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Seema Gaur

Senior Executive Director-IT

Iffco Tokio General Insurance

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Ashutosh Sharma

VP of Growth

Yellow.ai

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Ashish Tiwari

Chief Marketing Officer

Future Generali India Life Insurance

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Ravi Ahuja

VP -Head Inbound ContactVP -Head Inbound Contact Centre - CX

DCB Bank

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Shiju Rawther

Chief Information & Technology Officer CARE RATINGS

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Hemanth Purohit

CEO Parahit Technologies Limited

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Ishan Bose

CMO Kreditbee

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Ramakrishna Yeeramalli

Vice President, Client Experience Office  Edelweiss Wealth

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Sandeep Ranjan

CDO Shriram Housing Finance

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Manish Madan

SVP & Head, Digital Customer Service - Aegon Life Insurance

SUMMIT SCHEDULE

Get unique, actual insights from leading brands via practical case studies, keynote presentations delivered by your peers. Hear from some of the top tier organizations from across the world.
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Panel Discussion - How chatbots & AI Voice enabled tech changing the CX landscape

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Panel Discussion - Becoming Future Ready with CX-led Digital Transformation

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Panel Discussion - Revolutionizing the Customer Experience with Big Data & Data Analaytics

PROMOTION OPPORTUNITIES

Sponsoring or exhibiting at “India CX Summit 2021” is an excellent way to promote your business to a highly targeted group of key decision makers with a specific interest in the Customer service excellence across the major industry in India.